Policies, Terms and Conditions:
01. Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Healthy Healing, Copyright © 2012 ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
02. Credit Cards
We accept the following credit cards: Visa, MasterCard, American Express and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you) and email address. Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
03. Money Orders, Cashier’s Checks, Company Checks, Personal Checks & COD
We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We will charge a $25 fee on all returned checks. COD orders will be assessed a $9.00 charge.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
05. Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Healthy Healing reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
06. Other Conditions
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Healthy Healing signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
07. Order Shipments
Products ship the same day if ordered by 2:00pm Central, or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will result in a product backorder. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping. There will be no freight charge on second shipments of backordered products.
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience. Your information is private--we will not share or sell your information.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Healthy Healing site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
09. Privacy on Other Web Sites
10. Returns by
We will accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase. Obtain an RGA# from Healthy Healing prior to returning any product. RGA# can be obtained by calling 800-736-6015. RGA# will be noted on the credit memo. The date will be used as the RGA#.
11. Shipping & Freight Policy
Shipping Time -- Orders received before 2:00pm Central will ship the same day. Orders received after 2:00pm will ship the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.
Orders generally arrive 3-4 days after shipment. We cannot guarantee when an order will arrive.
Expedited orders: 1, 2 & 3 day service will be assessed actual freight costs. Charges will be applied to the invoice.
Orders shipping to HI, AK and out of the US will be assessed actual freight cost. Charges will be applied to the invoice.
Freight & Handling charge of $8.95 will be accessed to orders not meeting shipping minimum ($50).
Handling charge of $2.50 will be assessed to all orders.
Healthy Healing will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
13. Typographical Errors
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Healthy Healing shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Healthy Healing shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Healthy Healing shall immediately issue a credit to your credit card account in the amount of the incorrect price